Software Built byOperators
We managed 500+ vacation rental properties across seven markets before writing our first line of code. Every feature we ship solves a problem we hit ourselves — because software built by operators who've lived your challenges just works differently.
Our Journey
Two Army pilots met at flight school, built a vacation rental company from scratch, and discovered that the best property management software doesn't exist yet — so they started building it. Eleven years of partnership, one mission: turn hard-won field experience into tools every operator can use.
Military Roots
Steven and Alexander met at Army flight school in Alabama, building the foundation for future partnership.
First Venture
Moved to Nashville and hosted our first Airbnb, discovering the operational challenges firsthand.
Grand Welcome Launch
Launched Grand Welcome in Nashville, rapidly scaling to 40 properties by July through proven systems.
Multi-Market Expansion
Opened Austin & Highland Lakes (January), then Smoky Mountains (July), refining scalable processes.
Strategic Growth
Acquired Breckenridge operations (Fall), Taylor opened Hilton Head, expanding our geographic footprint.
Software Innovation
Acquired Sea Ranch & Mammoth Lakes while beginning custom software development to solve field challenges.
Technology Focus
Dedicated focus on building software solutions for property management companies worldwide.
Founders
Army aviators turned operators turned engineers — 11 years of partnership forged in the field
Steven Brown
Chief Executive Officer & Founder
Former Army helicopter pilot who managed 500+ vacation rental properties before writing a single line of code. Steven leads product and engineering, channeling a decade of frontline operations into software that solves the problems he lived every day.
Alexander Buchanan
Chief Operating Officer & Co-Founder
Army flight-school classmate of Steven's and the operational backbone of B&B Ventures. Alexander scaled the company from one Nashville Airbnb to seven markets, building the repeatable playbooks that now power our software platform.
Operations Staff
Cross-functional team keeping both our vacation rental and software divisions running smoothly
Joanne Oh
Marketing Manager
Owns brand strategy and demand generation across B&B Ventures, translating our operator-first story into campaigns that resonate with property managers nationwide.
Taylor Porter
People Manager
Runs hiring, onboarding, and culture programs company-wide. Taylor also launched our Hilton Head market, bringing firsthand field experience to every people decision.
Cat Marx
VR Accounting Manager
Manages owner statements, trust accounting, and financial reporting across all vacation rental markets, ensuring every dollar is tracked and every owner paid on time.
Vacation Rental Department
The operators on the ground — their daily workflows are the proving ground for every feature we build
Madison Byron
Director of Operations
Oversees day-to-day property operations across all markets, from housekeeping coordination to maintenance dispatch. Her team's feedback drives our software roadmap.
Sara Suler
Director of Business Development
Leads owner acquisition and market expansion on the East Coast, signing new properties and onboarding them onto our management platform.
Gabriella Riska
Director of Business Development
Drives West Coast and mountain-market growth, building relationships with homeowners and converting them into long-term management clients.
Jason Bianco
Account Manager
Primary point of contact for property owners, handling performance reviews, issue resolution, and ensuring owner satisfaction across his portfolio.
Samantha Maher
Customer Service Lead
Leads the guest-facing support team, resolving booking issues and on-site problems fast so guests leave five-star reviews.
Our Mission
To turn the operational complexity of vacation rental management into simple, automated workflows — built by people who've done the job themselves.
Operator-First
Every feature starts with a real problem from the field, not a whiteboard
Excellence
Precision-engineered tools designed to maximize operational efficiency
Collaboration
Building tools that bring teams together for seamless property operations
Our Commitment
Ready to TransformYour Operations?
Join property managers who have streamlined their operations and increased profitability with software built by operators like you.