Meet the Team

Vacation RentalInnovators

From military service to managing hundreds of vacation rental properties, our team built software solutions from real field experience. You benefit from technology created by operators who understand your challenges.

From Military to Software

Our Journey

From the military to vacation rentals and property management, now to software—our journey shows how we turned field challenges into practical tools. You benefit from software built on real field work.

2014

Military Roots

Steven and Alexander met at Army flight school in Alabama, building the foundation for future partnership.

2018

First Venture

Moved to Nashville and hosted our first Airbnb, discovering the operational challenges firsthand.

2021

Grand Welcome Launch

Launched Grand Welcome in Nashville, rapidly scaling to 40 properties by July through proven systems.

2022

Multi-Market Expansion

Opened Austin & Highland Lakes (January), then Smoky Mountains (July), refining scalable processes.

2023

Strategic Growth

Acquired Breckenridge operations (Fall), Taylor opened Hilton Head, expanding our geographic footprint.

2024

Software Innovation

Acquired Sea Ranch & Mammoth Lakes while beginning custom software development to solve field challenges.

2025

Technology Focus

Dedicated focus on building software solutions for property management companies worldwide.

Key Milestones

Major achievements that shaped our journey from military service to software innovation

2014

Military Foundation

Met at Army flight school in Alabama, establishing the partnership and discipline that would drive future success.

2018

First Property

Moved to Nashville and hosted our first Airbnb, discovering operational challenges firsthand in the vacation rental industry.

2021

Business Launch

Launched Grand Welcome in Nashville, rapidly scaling to 40 properties by July through systematic operational excellence.

2022

Multi-Market Growth

Expanded to Austin & Highland Lakes (January), then Smoky Mountains (July), proving scalability across diverse markets.

2023

Strategic Acquisitions

Acquired Breckenridge operations (Fall), Taylor opened Hilton Head, expanding into premium mountain and coastal markets.

2024

Technology Innovation

Acquired Sea Ranch & Mammoth Lakes while launching in-house software development to solve operational challenges at scale.

2025

Software Focus

Dedicated focus on building comprehensive software solutions for property management companies worldwide, leveraging field experience.

From Field Experience to Software Solutions

Our journey from military service through hands-on property management across 7 diverse markets with 500+ properties gives us unique insight into the real challenges operators face. Every feature we build is informed by actual field experience, not theoretical assumptions.

11
Years Partnership
7
Markets Operated
500+
Properties Managed
4
Seasons Optimized
Founders2 Members

Founders

Visionary leaders who built B&B Ventures from the ground up to revolutionize vacation rental management

Steven Brown

Chief Executive Officer & Founder

Founded B&B Ventures with 15+ years of vacation rental technology experience, pioneering innovative solutions for property management excellence.

Alexander Buchanan

Chief Operating Officer & Co-Founder

Co-founded the company's operational framework, bringing strategic leadership and vision to transform the vacation rental industry.

Operations Staff3 Members

Operations Staff

Essential support team driving operations across our Vacation Rental and Software Departments

Joanne Oh

Marketing Manager

Leading marketing initiatives across all departments, connecting our software solutions with vacation rental operators globally.

Taylor Porter

People Manager

Supporting team development across all departments, building culture and talent programs that drive company-wide success.

Cat Marx

VR Accounting Manager

Managing financial operations and strategic planning across all departments to ensure sustainable growth and excellence.

Vacation Rental Department5 Members

Vacation Rental Department

Specialized experts focused on vacation rental operations, client success, and industry-specific solutions

Madison Byron

Director of Operations

Leading vacation rental operations strategy with deep expertise in property management workflows and guest experience optimization.

Sara Suler

Director of Business Development

Expanding our reach in the vacation rental ecosystem through strategic partnerships and market development initiatives.

Gabriella Riska

Director of Business Development

Building long-term relationships with vacation rental partners and driving growth in key markets worldwide.

Jason Bianco

Account Manager

Ensuring vacation rental client success through dedicated account management and personalized support strategies.

Samantha Maher

Customer Service Lead

Leading customer support excellence for vacation rental operators with industry-specific expertise and rapid response solutions.

Our Mission

To create technology that transforms complex operational challenges into beautifully simple, automated solutions for vacation rental success.

Global Impact

Empowering property managers worldwide to deliver exceptional guest experiences

Excellence

Every feature designed with precision to maximize operational efficiency

Collaboration

Building tools that bring teams together for seamless property operations

Our Commitment

99.9% Uptime
24/7 Support
Enterprise Security
Continuous Innovation

Ready to TransformYour Operations?

Join successful property managers who have streamlined their operations and increased profitability with our solutions.